Terms of usage:

Privacy Policy

Introduction

Quick Aid Healthcare (“we”, “our”, “us”) has formulated this Privacy Policy to inform you how we collect, use, and disclose personally identifiable information. This Privacy Policy is an integral part of our Terms of Use, and we request that users (“you”, “your”) read it carefully.

Services and Use of Website

Platform to Facilitate Transaction of Business

  • Quick Aid Healthcare provides services through our website, which serves as a platform to facilitate the purchase of various healthcare services such as diagnostics, transportation, and drugs, offered by Quick Aid Healthcare or sellers. You acknowledge and agree that Quick Aid Healthcare and the website merely provide hosting services for users and visitors.
  • All commercial and contractual terms, including the sale, purchase, delivery, and consumption of drugs and other pharmaceutical products or services, are agreed upon between users and sellers. The contract for purchasing any products or services offered for sale on the website is strictly between the seller and the user.
  • The commercial and contractual terms include, but are not limited to, price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties, and after-sales services.

Representation as to Legal Title

  • Quick Aid Healthcare does not represent or warrant the legal title of the goods and services offered by individual sellers on the website. We hold no rights, title, claim, or interest in the products sold through or displayed on the website. Users acknowledge that ownership of the inventory rests with the sellers who advertise or offer them for sale on the website.
  • Sellers are solely responsible for any claims or liabilities arising from the sale of goods and services on the website.

Possession and Stocking

  • Quick Aid Healthcare does not take possession of, or stock, any goods or services offered for sale by sellers on the website.

Non-Performance of Contract

  • Quick Aid Healthcare is not responsible for any unsatisfactory, delayed, non-performance, or breach of the contract between users and sellers for the purchase and sale of goods or services.
  • We cannot and do not guarantee that sellers will perform any transactions concluded on the website. Sellers are responsible for ensuring the availability of goods or services listed on the website.

Dispute Resolution

  • Quick Aid Healthcare does not mediate or resolve disputes between users and sellers. We do not endorse the sale or purchase of any items or services on the website.

Exhibition of Drugs and Content

  • Sellers are responsible for exhibiting their catalogue of drugs, pharmaceutical products, or services, and providing accurate information. The content on the website, including text, audio, video, photographs, illustrations, and graphics, is for informational purposes only and does not constitute medical advice, diagnosis, treatment, or recommendations.
  • Users must verify the accuracy of the information independently and consult a registered medical practitioner for any health-related questions or concerns.

Prescription Drugs

  • The website allows users to purchase various drugs and pharmaceutical products, including prescription drugs. Users must upload a scanned copy of the prescription or email it to Quick Aid Healthcare. Orders will not be processed until a valid prescription is received.

Substitution of Prescribed Drugs

  • Orders for substitute drugs will only be processed if permitted by the prescribing registered medical practitioner or if the prescription lists only the salt names instead of a specific brand.

Transfer of Property and Completion of Sale

  • Upon acceptance of the order by the seller, the property in the drugs or services ordered transfers to the user upon dispensation and raising of the invoice at the concerned pharmacy.

Data Collection and Use

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, address, date of birth
  • Health Information: Medical history, treatment records, appointment details
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, other technology on the devices you use to access this website
  • Usage Data: Information about how you use our website, products, and services

Data Security

We implement measures to secure your personal data from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.

Your Data Protection Rights

Depending on the laws applicable to you, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [your contact information].

This Privacy Policy applies to Quick Aid Healthcare’s services provided through our website and Google Ads campaigns. Please read it carefully to understand how we handle your personal information.

Payment, Fees, and Taxes

  • Registration and Access: Registration on the Quick Aid Healthcare website and access to its information is free. There are no charges for browsing and purchasing through the website.
  • Payments: Users agree to make all payments directly to the respective seller for the purchase of goods. Sellers may collect payments personally or through appointed collection agents. Quick Aid Healthcare is not responsible for any loss or damage caused during the payment process due to actions or omissions by third parties, such as sellers or collection agents.

Covenants

Users agree not to:

  • Post, display, upload, modify, publish, transmit, update, or share any information that:
    • Belongs to another person without the right to do so.
    • Is harmful, harassing, defamatory, obscene, pornographic, or otherwise unlawful.
    • Infringes on intellectual property rights.
    • Violates any laws.
    • Impersonates another person.
    • Contains viruses or malicious code.
    • Is prohibited under applicable laws.
    • Threatens national security or public order.
  • Violate the integrity or security of the website or its content.
  • Transmit disruptive or competitive information.
  • Submit incomplete, false, or inaccurate information.
  • Engage in unsolicited communications.
  • Use unauthorized software or tools to navigate the website.
  • Attempt to reverse-engineer any part of the website.
  • Copy or duplicate website content.
  • Engage in framing, hotlinking, or deep linking of website content.

Quick Aid Healthcare reserves the right to disable and preserve any non-compliant information for investigation purposes and may terminate access for violations.

Liability

  • Quick Aid Healthcare does not guarantee the merchantability, fitness, accuracy, or legal title of goods available on the website.
  • Quick Aid Healthcare disclaims all liability arising from user reliance on the website, services, content, or information provided by sellers.
  • Quick Aid Healthcare is not responsible for third-party content linked to the website.
  • Quick Aid Healthcare is not liable for damages or viruses that may affect user equipment from using the website.
  • The order of seller listings on the website is based on various factors, and Quick Aid Healthcare is not responsible for the listing order.
  • Quick Aid Healthcare and its affiliates are not liable for direct, indirect, special, incidental, or consequential damages arising from the use of the website or related services.
  • The total aggregate liability of Quick Aid Healthcare for all damages does not exceed Rs. 1000.

Indemnity

Users agree to indemnify and hold harmless Quick Aid Healthcare, its affiliates, and representatives from any claims, losses, damages, or costs arising from:

  • Access or use of the website.
  • Violation of the Terms of Use.
  • Infringement of any third-party rights.
  • Conduct in connection with the website.

Modification of Website

Quick Aid Healthcare reserves the right to modify or discontinue the website or its features without prior notice. Users agree that Quick Aid Healthcare is not liable for any modifications or discontinuance.

Termination

  • User Termination: Users may terminate their agreement by not accessing the website or closing their accounts.
  • Company Termination: Quick Aid Healthcare may terminate the agreement with users for violations of laws, terms, or if deemed necessary to prevent legal liability. Termination may include removal of access to the website and deletion of user data.

Force Majeure

Quick Aid Healthcare and sellers are not liable for any loss or damage caused by events beyond their control, such as natural disasters, government actions, or communication failures.

Governing Law and Dispute Resolution

This agreement is governed by the laws of India, and any legal action related to the website or these terms shall be subject to the exclusive jurisdiction of the courts at Bangalore.

Survival

Certain obligations, including covenants, liability, indemnity, intellectual property, and dispute resolution, will survive termination of the agreement.

Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Communication

Users consent to receive communications regarding transactions and updates from Quick Aid Healthcare via email, phone calls, and SMS. Users must provide valid contact information for this purpose.

Privacy policy